What are the hospital hours?

Monday-Friday 7am-6pm
Saturday 8am-5pm
Sunday 8am-4pm

What do I do if I have a pet EMERGENCY AFTER HOURS?

Emergencies can and do happen all hours of the day, which is why South Valley Animal Hospital offers emergency care during operating hours.
For AFTER-HOUR EMERGENCIES, please call Veterinary Emergency + Critical Care (702) 262-7070.
They are located at 8650 W. Tropicana Ave #104 Las Vegas, NV 89147 on the North West corner of Tropicana and Durango.

Do I need to make an appointment?

Whether you are new to our hospital or a returning client, we ask that you give us a call before coming in (702) 451-5111. You can also schedule an appointment by downloading our PetDesk App. We also accept walk-ins 7 days a week.

If this is an EMERGENCY, please give us a call as soon as possible (702) 451-5111, so we can make sure to have staff ready to triage your pet.

What is the cost for services?

Our exam fee is $60.
Please call (702) 451-5111 to discuss prices for additional services with one of our customer service representatives.

What forms of payment do you accept?

Debit or Credit with a Visa or Mastercard logo. Cash and check*(with valid form of ID and social security number).

Can I make payments?

Payment is required at the time of service.

Do you take Care Credit?

Currently, our hospital does not offer Care Credit as form of payment.

How does pet insurance work?

Pet insurance reimburses the owner after the pet has received care and the owner submits a claim to their insurance company. Our hospital does not offer in-house insurance plans, but we can help file claims once services have been paid in full. Pet insurance can vary, so take the time to research pet plans before choosing the right one for your pet family.

What is Direct Vet Pay?

Trupanion, pet insurance offers Direct Vet Pay. Your pet’s hospital submits your claim for pre-approvals and depending on co-pays and approvals, you pay just your portion of the bill. Trupanion pays your pet’s hospital directly for the rest.

What do I do if my pet is having surgery?

Prior to surgery, it is important to fast pets. Please take away all food, water, and treats no later than 10pm the night before. All pets need to be checked in between 7am and no later than 9am.

Allow 15-20min for the staff to check your pet in. Please contact us with any questions (702) 451-5111.